Domestic Shipping (within Australia):

Special Offer:

FREE SHIPPING Australia wide for all orders with any value!


* Offer expires 30/06/2017.
* Offer is valid to all Australian delivery addresses only.
* NO min order required for free shipping, ALL ORDERS get free shipping within Australia.
* Free Shipping is provided via Australia Post Regular shipping only.
* Express Post is available but customer will pay extra for it if required.

  

If you need any more info, Please email us on sales@adamandevebabywear.com.au


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International Shipping:




Order ValueShipping Cost to All countries
$0 - $25$25
$26 - $60$20
$60+FREE Shipping



For international deliveries only: 

When you place your order with us, you are assuming all Risks for Delayed or Impounded Orders by your country's customs. It is your responsibility to check with your Customs office for any special regulations or laws. Generally, we have no issue delivering any goods to any destination worldwide. When you place your order, you are Agreeing to these Terms and Conditions.


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Returns Policy:

 

In the rare occasion that you are unhappy with any items you purchase from us, the purchaesd item can be exchanged for an identical item (if an identical item is available) or/& an item at the same value price of purchase (subject to approval from the company). Any postage/shipping cost of the exchanged items & cost of shipping the new item back to customer will be paid by the customer & customer will pay for returning the unwanted item back to us.


Sizing:


Where applicable, sizing tables are shown for each product, customers need to refer to sizing of each item or contact our customer service team for the best possible sizing choice. Returning items for wrong sizing will incur a charge fo $10.95 per order (which is the cost of shipping back the newly required size to customer). Adam & Eve Baby Wear will NOT ship items back to customers free of charge for any reason.

Images of products:

All images shown are true & accurate but colours may slightly differ due to each computer screen & its quality & resolution.

·  A return of any item is subject to the returned item being unworn, unused, with original tags attached & in a resellable condition.

·  For an item to be accepted for a return, item must be returned within 5 working days from date the item was received by the customer. No returns/exchanges will be allowed if claims were submited after 5 working days from the date goods were received by the customer.
 
·  We cannot accept seasonal items after the season has ended or sale items that are no longer stocked or items on special.
 
·  Unsuitable gifts can be exchanged for another item that could be more suitable with same value. If chosen item is more expensive than the returned item then customer will need to pay for the difference in price. Customer will pay for postage of $10.95 for the replacement items to be shipped back to them.
 
·  No monetry refunds are issuable, in the case of an approved Return Authority (RA) , a credit note or/& gift certificate can be issued. Credit notes or/& gift certificates can only be used within our website & they are not redeemable for cash at any point.
 
·  If item is undamaged or not faulty, any exchange postage/delivery fees will be paid completely by the customer and customer will also pay for postage/delivery fees for the replacement item & a restocking fee of $20/order.

- if item is faulty of damaged, Adam & Eve Baby Wear will issue a credit note or/& gift card for the value of the order for customer to buy any other item with same value. No refunds are allowed for any reason.
 
·  We reserve the right to refuse any exchange of any product that does not meet above conditions & NO monetary refunds are allowed for any reason.

 

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How do I organise an exchange?


If you would like to exchange a product for a different size, colour or something completely different;  we shall do our best to make the process simple, quick & easy for you!

  • Please contact us to get an Exchange authority number (EA#) or a Return Authority number (RA#) by emailing aftersalesservice@adamandevebabywear.com.au  
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